Office Policies

Our Mission

h-smileJohnson Orthodontics strives to deliver the highest quality orthodontic care to children and adults in a fun, caring and friendly atmosphere.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday and Saturday: by appointment only

Appointments

Appointments are an important part of your treatment, as time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel or reschedule your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion is the amount insurance does not cover. We will create a convenient payment plan for this portion. As a service to our patients, we will bill insurance companies for services. Please inform us of any changes to your insurance coverage. If you have any questions, our courteous staff is always available to answer them.